This Refund Policy outlines the terms under which refunds may be issued for purchases made on Myvoltvista’s website. By placing an order, you agree to the conditions below.

Eligibility for Refunds:

We accept refund requests for products returned in unused, original condition with all accessories and packaging intact. Refunds are available within 30 calendar days from the date of delivery. Products that show signs of use, damage, or tampering may not be eligible for a refund.

Process for Refunds:

To request a refund, contact us at [email protected] with your order number and reason for return. Once approved, you will be given instructions for return shipping. Refunds will be issued to the original payment method after inspection and approval.

Shipping Costs:

Shipping fees are non-refundable unless the product was defective or sent in error. Customers are responsible for return shipping costs unless otherwise agreed.

Damaged or Incorrect Items:

If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery. We may request photographic evidence and will offer a replacement or full refund once confirmed.

Non-Refundable Items:

Prescription lenses or customized eyewear are not eligible for refund unless defective. Gift cards and promotional items are also non-refundable.

Refund Timeline:

Refunds will be processed within 7 to 10 business days after we receive and inspect the returned product. The timing may vary depending on your payment provider.

Contact for Refunds:

If you believe your purchase qualifies for a refund, please reach out to:
Email: [email protected]
Phone: 323-286-4951